Conversation with Dr. Tony Poli - GDP, works for DPL education faculty, former ADAWA President, former clinical supervisor at UWA Dental School and more.
0.38 - Bio.
4.00 - How to build rapport and trust with patients.
15.48 - Changing environment of dentistry - corporates and healthfunds.
21.43 - Influence of technology.
25.30 - Managing difficult behaviours.
32.25 - Communicating with underperforming staff.
35.20 - Leadership and mentoring.
38.49 - Intergenerational communication differences.
41.39 - Importance of having interests outside the dental surgery.
44.39 - Tips and resources.
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