Conversation with Dr. Amanda Phoon Nguyen, Oral Medicine Specialist.
1.59 - Bio.
5.20 - Building rapport as a specialist.
9.58 - Taking a medical history.
13.15 - Smoking and alcohol discussions including dealing with resistance.
21.10 - Being 'present' for each patient.
25.20 - Supplements and alternative therapies.
31.20 - Use of humour.
32.40 - Breaking bad news - SPIKES protocol.
43.40 - Motivational interviewing.
47.03 - Leasdership - Navy and Cert ADL.
52.50 - MRACDS and mentoring.
57.30 - Learning communication skills.
61.20 - Social media - "a double-edged sword".
64.35 - Resources.
If you enjoyed this episode and heard something that may be relevant for a colleague, please spread the word as personal recommendations carry great weight - just press share in your streaming app.
I would also be grateful if you could take a second to rate the podcast as this builds the profile and makes it easier to find for others that may benefit.